“I wish it need not have happened in my time,” Frodo said. “So do I,” said Gandalf, “and so do all who live to see such times. But that is not for them to decide. All we have to decide is what to do with the time that is given us.” (J.R.R. Tolkien, The Fellowship of the Ring)
Problems often don’t conform to our timetables. Rather, they arise at unexpected times and during inconvenient situations. Zarca Interactive has clients across the country, so it’s important for us to be available whenever they need us. Because unsolved problems sap one of your most precious resources — time — we’re happy to offer night support until 8:00 p.m. EST.
The Support Team’s job is to get you through those rough patches and answer any questions about our comprehensive and feature-rich Engage platform. Never hesitate to give us a call; we are the Sam to your Frodo, always willing to help save what is most precious to you.
Depending on the size of your project, you may need either a lot of help or just a little help. Don’t let that determine whether or not you reach out to support. If it matters to you, it definitely matters to us. Besides, it can’t be as difficult as casting The One Ring into the fires of Mount Doom, right?