Off the Beaten Path

Exploration is the act of searching or traveling around a terrain for the purpose of discovering resources or information.

Many times, we are afraid to explore anything new or unfamiliar. Whether it’s because of a fear of failure or a lack of experience, we often fall into easy and comfortable patterns, especially when it comes to new technologies.

Although our Engage platform is quite intuitive, some clients haven’t taken full advantage of its best features, resulting in more work than is necessary.

For instance, I sometimes get calls from users afraid to explore the Export Manager Tab. Why, they ask, are their multiple-select check box answers clumped into one cell in the file when they run Response Table reports and export to Excel?

The answer is that they’re making extra work for themselves. If you simply want to view responses in Excel, just venture over to the Export Manager tab and use the Excel button.

Forcing yourself to investigate unknown sections of the platform, like the Training Tab or the User Guide, can end up making your life much easier. You may even find that utilizing our Power Reports or List Manager could save you and your company hours of work.

Now, go forth and explore!