My first three weeks at Zarca Interactive have been a whirlwind. While the amount I’ve learned in such a short time has been staggering, I know there’s much more to come. I’m being trained as a Client Services Representative, capable of assisting clients and colleagues with any issues they encounter while using our system. As such, it’s extremely important that I know the system backward and forward.
Learning the intricacies of the Engage survey platform has been a difficult and fulfilling challenge. Because every client has unique needs, our system is extremely flexible, containing a variety of special features. Since each feature has its own unique purpose — whether it’s commonly used or not — there’s a lot for me to learn.
Thankfully, I’m not alone. Strong team cohesion has made my training much easier than expected. I’m surrounded by brilliant coworkers, ready and willing to answer my many questions. It won’t be long now until I assume the full responsibilities of a Client Services Representative, and then I’ll be the one providing answers for our many valued clients.