You know that uncomfortable feeling when you pass the same person in the hall over and over and over? You go from saying a friendly “Hi!” to a more subdued “Hey” to an interior “My head’s down because I’m pretending to check my BlackBerry” as you stealthily slink on by.
You may not have any control over how many times a day you run into certain co-workers, but you can ensure that you don’t wear out your welcome with survey participants.
Zarca’s Touch Rules Management allows you to filter out certain people who have already received a certain number of survey invitations from you, or who have already participated in a certain number of your surveys on or after a particular date.
By managing your participant lists with Touch Rules Management, you show your respondents that you not only value their feedback but also respect their time. So, when they do hear from you, they’ll be more likely to participate in your surveys.
Avoid over-surveying with Zarca’s Touch Rules – your participants will remain loyal, and you’ll enjoy higher response rates.
One thought on “Hello, I Must Be Going . . .”
I have struggled with over surveying for long enough to realize the value of this feature instantly. This is very useful – thank you for sharing!